The front desk staff went above and beyond to accommodate us. After a long, sleepless journey from Queenstown to Te Anau on New Year’s Day, we arrived much earlier than expected, completely exhausted. With Queenstown fully booked on New Year's Eve, we had no choice but to sleep in our car, making us even more eager for a proper bed. Though check-in wasn’t until 3 PM, the staff, upon hearing our situation, made it a priority to have our room cleaned as quickly as possible. Incredibly, we were able to check in by 10 AM, an absolute lifesaver. That sleep? Hands down, the best of my life. Thank you!
Katrina
Ιανουάριος 2025
The hotel’s location is wonderful! Lots of activities nearby. The room has access to the lawn. There is an excellent children's playground within walking distance. The hotel staff is very friendly!
Natalia
Ιανουάριος 2024
The location was great, being just a few minutes to walk into town. It is also opposite Lake Te Anau, which has a lovely walk along the lakefront. The hotel is spacious and our room was a good size with a lovely view of the lake. All the staff we met, were very friendly and helpful.
Jennie
Οκτώβριος 2023
The location is great, right at the lake and walking distance to anywhere. It is a big hotel and offers family rooms which for us was great - 2 bedroom villa for a family. The villa was spacious and very clean, it had everything we needed. The beds were very comfy. They have an outdoor pool which is heated to 25 degrees I believe and a sauna inside which needs booking. There is a nice restaurant inside the hotel which looks out to the lake and serves very nice food.
Nina
Απρίλιος 2024
Superb location, right opp the Lake. Each room has 2 double bed. Supermarket is 5 mins walk, Real NZ tour depart is 5 mins walk.
Chetan
Ιανουάριος 2025
Very friendly and thoughtful staff. Good location facing the lake (note that the small villas are very nice but do not have a lake view) and spacious accommodation. The breakfast is very varied and hearty. Good restaurant in a glass-walled room with a view of the lake.
Sylvie
Δεκέμβριος 2024
Everything was great, warm welcome and even if we arrived late we were able to eat at the restaurant (which was delicious). The villa was well furnished and the whole property is well maintained. I would stay again!
Marina
Αύγουστος 2024
The facilities were great as were staff breakfast awesome dinner menu very nice
Patricia
Ιανουάριος 2025
The location was superb and the food was outstanding! The venison was so tender and the steak was one of the best we’ve ever had!
Sommer
Ιανουάριος 2025
Lovely villa with fabulous bathroom and sitting room. Comfortable and clean. The restaurant was good and the service was prompt despite there being several coach parties staying. The breakfast was splendid! The weather was not good enough to use the pool but the location is excellent, overlooking the lake and very close to the town centre.
Jennifer
Μάρτιος 2025